Lesson series
A Manager's Guide to Resolving Conflict
This course is designed to equip managers with the tools and strategies needed to address and resolve team conflicts effectively. By fostering open communication and understanding, managers can turn challenges into opportunities for growth and collaboration.
Throughout this course, you will gain insights into identifying the root causes of conflict, mediating disputes, and creating a harmonious work environment.
What's included?
Conflict Management
You’d love for your employees to always get along. But the reality is that disagreements happen when you bring together people with different personalities, opinions, and values. As a manager, you need to keep an eye on potential conflicts between employees and help them resolve issues effectively. Otherwise, your team’s morale, productivity, and communication may take a hit.
Resolving Conflict
In this course, you’ll learn why conflict happens, common ways people react to conflict, and how to turn workplace disagreements into opportunities for constructive dialogue, change, and new understanding.
Patrick Jones - Course author
myWWT Team
Curated by experienced professionals
This course is offered through myWWT as a licensed learning resource, carefully selected to align with our standards for quality, relevance, and practical skill-building. The WWT team brings a unique blend of expertise in business, leadership, education, and adult learning, including specialists in ESL. With strong backgrounds in instructional design, assessment, and customer experience, we prioritize learner-centered experiences that are clear, engaging, and useful in real life. Each licensed course is chosen to help learners build skills, grow with confidence, and succeed in diverse environments.